Refunds & Shipping

We carefully inspect all products before they are shipped. Due to the nature of our products, used candles cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to glemmacandleco@gmail.com within 7 days of delivery.

You may also exchange your product for another candle of the same size and price within 14 days of purchase. The buyer is responsible for shipping cost on all return and shipping of exchanged items.

Because the containers and candles are made to order, your order will ship within 3-5 days after it has been placed.